Data Protection and Privacy Policy

1. Purpose and Scope

This Data Protection Policy and Privacy Statement outlines how FloraCert complies with the German Data Protection Law (Bundesdatenschutzgesetz – BDSG) and the General Data Protection Regulation (GDPR). The purpose of this policy is to ensure that personal data is processed lawfully, fairly, and transparently. This policy applies to all employees, contractors, and third-party service providers who handle personal data on behalf of FloraCert, covering all activities related to the collection, processing, storage, and sharing of personal data.

2. Data Collection and Usage

FloraCert collects personal data through various means, including:

Online registration forms
Customer inquiries and feedback
Service usage and interactions

Types of Data Collected

Personal related data: Names, addresses, email addresses, phone numbers
Financial information: Payment details, billing information
Service usage data: Interaction with our website and services

Purposes of Data Processing: Personal data may be used for the following purposes:

To provide and manage our services effectively
To communicate with users regarding inquiries, updates, and support
To improve our services through analysis and research
To comply with legal obligations and regulatory requirements
To send promotional materials and newsletters

3. Data Storage

All personal data will be stored securely using appropriate technical and organizational measures to protect against unauthorized access, loss, or destruction. FloraCert’s data storage systems comply with industry standards and legal requirements, ensuring that personal data is only accessible to authorized personnel.

4. Data Sharing

FloraCert may share personal data with third parties under specific circumstances, including:

With service providers who assist in operating our business (e.g., payment processors, IT support)
When required by law or to comply with legal obligations
To protect the rights, privacy, safety, or property of FloraCert and others.

Any third parties with whom we share personal data are required to implement appropriate safeguards to protect that data and are only permitted to process it according to FloraCert’s instructions.

5. Duration of Data Storage

FloraCert will store and process your personal data only for as long as necessary to fulfill the purposes for which it was collected such as long as your business relationship with FloraCert exists or as required by applicable law. Once the data is no longer needed, FloraCert will retain the data for a maximum of 10 years and then it will securely delete or anonymize it in accordance with our data retention policy.

6. Right to Appeal

Individuals have the right to appeal against the processing of their personal data under certain circumstances. If individuals believe that their data has been processed unlawfully or that their rights have been violated, they can lodge a complaint with the relevant supervisory authority. Additionally, individuals can appeal directly to FloraCert by contacting us through the contact details provided in this policy.

7. Training and Awareness

FloraCert is committed to ensuring that all employees and relevant stakeholders receive regular training on data protection principles and practices. Training sessions will be conducted to enhance awareness about data protection and to ensure compliance with this policy and applicable laws.

8. Updates of Data Protection Policy and Privacy Statement

This Data Protection Policy and Privacy Statement may be updated periodically to reflect changes in our practices, services, or legal requirements. SalamtaCert will inform users of any significant changes through appropriate communication channels, and the updated policy will be made available on our website.

9. Cookies

FloraCert’s website may use cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on users’ devices that help us recognize returning visitors and improve site functionality. Users can manage cookie preferences through their browser settings. Detailed information about the cookies we use and their purposes can be found in our Cookie Policy.

10. Responsible for Data Protection

At FloraCert, the quality manager is responsible for Data Protection Policy and Privacy Statement such as overseeing data protection compliance, managing data protection risks, and serving as the point of contact for individuals with questions or concerns regarding this policy as well as updating the Data Protection Policy and Privacy Statement.

Contact Details of Data Protection Responsible at

FloraCert: Tesfazgi Solomun
E-Mail: info@floracert.com
Mob: 00491724032415

Adresse: Lousenstraße 58 61348 Bad Homburg Germany